Privacy Policy
Established on February 6th, 2025
SHIFT USA Inc. (hereinafter “we”, “our” or “us”) recognizes that it is our social responsibility to ensure proper use and management of personal information. We hereby establish this Privacy Policy, and all of our employees will endeavor to ensure the protection of personal information, understanding the importance thereof.
I. Our Basic Policy on Personal Information Protection
We will handle personal information in good faith in compliance with laws, guidelines and other regulations set out by the government with respect to personal information (hereinafter referred to as the “Related Laws”) and our Privacy Policy. In addition, we will strive to keep informed of the Related Laws and will keep our employees (hereinafter referred to as “our Employees”) and our business partners informed of the Related Laws and will have them comply with the Related Laws.
When collecting personal information, we will make clear the purposes of use in advance and will use the collected personal information only within the scope of those purposes. If there is a need to use your personal information for any purpose other than the above purposes, we will notify you of such purpose upon taking the necessary procedures required by applicable laws and regulations, such as obtaining your consent, before using your personal information. Please check the detailed purposes of use before you give consent to provide your personal information.
We will provide your personal information to third parties only after satisfying the requirements of applicable laws and regulations. We take reasonable technical and organizational security measures and preventive measures against risks such as leakage, loss, or damage of your personal information. In addition, we will carry out regular checks and if any violations, incidents, or accidents are found, we will correct such violations or causes of such incidents or accidents and take preventive measures against any weaknesses without delay. We will provide thorough security education to our employees and business partners.
We will appropriately and promptly handle complaints and inquiries regarding our Privacy Policy after we receive them. We will also establish and maintain systems and procedures for such handling of complaints and inquiries to ensure that we always respond in a proper and timely manner.
In order to ensure the proper use and protection of personal information, we will monitor and review compliance with our rules and regulations, endeavor to find violations, incidents, accidents and weaknesses, and carry out management reviews. By reflecting the foregoing in our management of personal information and our rules and regulations, we will continuously review and improve this Privacy Policy, in compliance with the Related Laws.
We value the rights of individuals regarding their personal information, and will promptly respond to requests for disclosure, correction, deletion, or other exercise of rights only when the request is made by the individual or a representative with authority to act on his/her behalf, and when the applicable legal requirements are satisfied. Please contact us as set out below in “8. Inquiries Desk for Exercise of Rights, etc. in “II. Our Handling of Personal Information.”
II. Our Handling of Personal Information
1. Name of the Company
SHIFT USA Inc.
2. Purpose of Use
We will handle personal information collected by us in an appropriate manner for all or any of the purposes set out in (1) through (7) below and for other purposes that we notify or announce when collecting personal information.
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(1) Personal information in relation to our clients:
- (a) for carrying out the services or work outsourced to us;
- (b) for providing our services;
- (c) for planning and/or development of new services;
- (d) for advertising, promoting, and sales promotion activities for our services (including analysis of information and/or marketing, and/or providing information on any products, services, and/or events such as exhibitions by email, direct mail or other means);
- (e) for performing any agreement with any of our clients or business partners and/or support services for them;
- (f) for handling inquiries; and/or,
- (g) for keeping records regarding our visitors.
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(2) Personal information in relation to our business partners:
- (a) for performing any agreement with any of our business partners, order management, and/or support services;
- (b) for referral to our clients or acting as an agency or intermediary with regard thereto;
- (c) for planning and/or development of new services;
- (d) for advertising, promoting, and sales promotion activities for our services (including analysis of information and/or marketing, and/or providing information on any products, services, and/or events such as exhibitions by email, direct mail or other means);
- (e) for taking measures in connection with office safety and hygiene or prevention of disease;
- (f) for handling inquiries; and/or,
- (g) for keeping records regarding our visitors.
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(3) Personal information of persons participating in or attending seminars or events that we hold or join:
- (a) for any actions necessary for holding and operating seminars or events, including without limitation, reception of applications, various actions on the days of the seminars or events, handling inquiries, support services after the seminars or events;
- (b) for any actions necessary for providing information as to seminars and/or events held by us or any of our subsidiaries and affiliated companies (hereinafter collectively called “our Group Companies”); and/or,
- (c) for advertising promoting, and sales promotion activities for our services and/or our Group Companies’ services (including analysis of information and/or marketing).
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(4) Personal information of persons considering joining our company or any of our Group Companies:
- (a) for providing information to such persons or communicating with them regarding recruitment activities;
- (b) for conducting procedures for selecting employees;
- (c) for confirming past applications submitted to our company;
- (d) for managing information of applicants;
- (e) for analyzing and reviewing recruitment strategies in order to implement more effective recruitment activities in our company and our Group Companies;
- (f) for providing information on events, seminars, and content related to our company and our Group Companies;
- (g) for advertising, promoting, and sales promotion activities for our services and/or our Group Companies’ services (including analysis of information and/or marketing); and/or,
- (h) for conducting research to facilitate and improve the efficiency of future recruitment and selection of employees.
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(5) Personal information of employees and former employees of our company and our Group Companies:
- (a) for business contact and communication, management of facilities and equipment, and/or other matters;
- (b) for employee evaluations, personnel changes (including secondments and dispatching), awards and disciplines, and/or other personnel management
- (c) for employees’ labor management;
- (d) for determination and payment of salaries and/or bonuses, tax related matters, and/or procedures relating to social security;
- (e) for providing welfare services;
- (f) for safety and hygiene, health care, or prevention of disease; and/or,
- (g) for advertising us or our services.
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(6) Personal information of shareholders of our company or any of our Group Companies:
- (a) for shareholders relations activities pursuant to laws and regulations such as various procedures, sending documents, and/or managing shareholders data; and/or,
- (b) for taking measures for enhancing relations between the shareholders and our company or our Group Companies.
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(7) Personal information of persons who submit inquiries to us:
- (a) for handling inquiries.
3. Sharing Personal Information with Third Parties
- (1) We may share your personal information with third parties if we satisfy applicable legal requirements.
- (2) We may share personal information with our Group Companies as follows (as of today, our Group Companies are as follows.)
* Our Group Companies
https://en.shiftinc.jp/company/outline/
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⚫︎ Personal information to be shared
Types of personal information to be shared Items of personal information to be shared Personal information in relation to any of our clients - Information on contact persons of our clients including without limitation such persons’ related organization names, titles, names, and/or contact details (such as email addresses and telephone numbers)
Personal information in relation to any of our business partners - Information on contact persons of our business partners including without limitation such persons’ related organization names, titles, names, contact details (such as email addresses and telephone numbers), and/or information on their qualifications, licenses, skills, and career.
Personal information of any person participating in or attending seminars or events that we hold or join - Information on persons participating in or attending seminars or events that we hold or join including without limitation such persons’ related organization names, titles, names, contact details (such as email addresses and telephone numbers), and/or names of seminars or events that such persons participate in or attend
Personal information of any person considering joining our company or any of our Group Companies - Basic information on such persons including without limitation their names, contact details (such as email addresses and telephone numbers), addresses, and headshots
- Information on wages including without limitation salaries and/or bonuses
- Information on personnel matters including without limitation qualifications, licenses, skills, and/or academic or job histories
- Information on family matters including without limitation whether there are any family members to provide for
- Information on employment examinations such as CAT tests, results of job interviews, and/or other related matters
- Other information stated in resumes or curricula vitae
- Whether the person has a disability certificate
- Whether the person has a residence card
- Information contained in communications between us and the applicant in the form of dialogue, telephone calls, e-mails, etc. for the purpose of interviews and other recruitment activities
- History of application for and participation in recruitment activities and the results of selection for employment
Personal information of employees and former employees of our company and our Group Companies - Basic information on employees themselves including without limitation their department names, company names, titles, names, contact details (such as email addresses and telephone numbers), addresses, employee numbers, and headshots
- Information on attendance records, operation records of supplied PCs and/or mobile phones, records of internal network usage, and office access records
- Information on personnel matters including without limitation qualifications, licenses, skills, academic or job histories, in-house transfer histories, employee evaluations, and/or awards and disciplines
- Information on salaries, bonuses, severance payments, corporate pensions, and/or other related matters
- Information on the usage of welfare services and/or other related matters
- Information on health check results and/or other related matters
- Information on names, addresses, contact details (such as email addresses and telephone numbers), dependent relations, health conditions, and other matters with respect to family members of the employees or the former employees
- Any other information we collect and retain in relation to personnel affairs or corporate operations
Personal information of persons who submit inquiries to us - Information provided to us when you fill out our inquiry form, including without limitation, names and contact details (such as email addresses and telephone numbers)
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⚫︎ Purpose of Use
Type of information Purpose of use Personal information in relation to any of our clients - The same purposes as those described above in 2.(1) “Personal information in relation to our clients”.
Personal information in relation to any of our business partners - The same purposes as those described above in 2.(2) “Personal information in relation to our business partners”.
Personal information of any person participating in or attending seminars or events that we hold or join - The same purposes as those described above in 2.(3) “Personal information of persons participating in or attending seminars or events that we hold or join”.
Personal information of any person considering joining our company or any of our Group Companies - The same purposes as those described above in 2.(4) “Personal information of persons considering joining our company or any of our Group Companies”.
Personal information of an employee or former employee of our company or any of our Group Companies - The same purposes as those described above in 2.(5) “Personal information of employees and former employees of our company and our Group Companies”.
Personal information of persons who submit inquiries to us - The same purposes as those described above in 2.(7) “Personal information of persons who submit inquiries to us”.
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⚫︎ How we collect personal information
Type of information How we collect personal information Personal information in relation to any of our clients - We may collect such personal information, which is stated in a written or electronic document given by such client, is communicated orally by the client, and/or is obtained from a third party based on the consent of the person identifiable by such personal information.
Personal information in relation to any of our business partners - We may collect such personal information, which is stated in a written or electronic document given by such business partner, is communicated orally by the business partner, and/or is obtained from a third party based on the consent of the person identifiable by such personal information.
Personal information of any person participating in or attending seminars or events that we hold or join - We may collect such personal information, which is stated in a written or electronic document given by such participant or attendee, is communicated orally by the participant or attendee, and/or is obtained from a third party based on the consent of the participant or attendee.
Personal information of any person considering joining our company or any of our Group Companies - We may collect such personal information, which is stated in a written or electronic document given by such person, is communicated orally by the person, and/or is obtained from a third party based on the consent of the person.
Personal information of an employee or former employee of our company or any of our Group Companies - We may collect such personal information, which is stated in a written or electronic document given by such employee or former employee, is communicated orally by the employee or former employee, and/or is obtained from a third party based on the consent of the employee or former employee.
Personal information of persons who submit inquiries to us - We may collect such personal information stated in a written or electronic document given by the inquirer.
4. Outsourcing
Within the scope of the purposes set forth in this Privacy Policy, we may outsource collected personal information to an outside contractor. As to such outsourcing, we will select a company or business entity that manages personal information appropriately in accordance with our standards, conclude an agreement regarding appropriate handling of personal information, and oversee the company or business entity.
5. Information Not Identifying an Individual Person
We may process collected personal information so that information that cannot identify an individual person is produced, and we may provide such non-identifying information to any third party, including without limitation, our clients.
6. Your Choice to Provide Personal Information
You may choose not to provide personal information to us. However, if you do not provide personal information when requested, we may be hindered from providing our services or handling your inquiries or accepting an offer to do business with us.
7. Changes to this Privacy Policy
We will review the management of personal information from time to time, and make continuous efforts for improvement thereof, and may revise this Privacy Policy if necessary. After this Privacy Policy is revised, it will be notified on our website or by other means.
8. Inquiries Desk for Exercise of Rights, etc.
The “Personal Information Inquiries and Complaints Desk” set forth below will handle your request relating to the exercise of rights regarding your personal information in our possession.
Personal Information Inquiries and Complaints Desk
Please contact us here:
9. Other Information about our Website
Use of Cookies, Web Beacons, or Other Technologies
On our website, we may use cookies, web beacons, or other technologies to obtain usage status information and attribute information in order to enhance usability, deliver advertisements, and obtain statistical data. Please note that some of our services may not be available if you disable cookies, web beacons, or other technologies.
Use of Google Analytics
We use Google Analytics to understand how users use our website. For more information about how Google Analytics collects and uses information, please click here.
If you wish to discontinue using Google Analytics, please click here.
Links to other websites
This Privacy Policy applies to the personal information collected through our website, however in no event will we be responsible for other websites linked from our website. Our SNS accounts will be subject to the related SNS’s privacy policy.